Where are you based at?
We are based in Jakarta, Indonesia.
Do you have offline store?
No. Our offline store is currently not open for public.
Are your items ready stock?
Yes, all items are ready stock, unless it is stated otherwise in description box.
How do I know the product measurement?
You can find the product measurement in the description box.
What should I do if the package I received has problems, like some defects?
Please kindly read the return & exchange policy, or you can contact us at Whatsapp +628197223389 or email us at email@example.com
What should I do if i want to exchange size or colour?
We only allow size exchanges. Please kindly read the return & exchange policy, or you can contact us at Whatsapp +628197223389 or email us at firstname.lastname@example.org
Can I return or exchange sale or discounted item(s)?
No, sale or discounted items are non exchangeable.
How many payment methods that are available on Oudre's website?
We accept Credit Card, Virtual Account, QRIS and bank transfer.
Do you ship internationally?
For further information regarding international shipping, please kindly contact our customer service at Whatsapp +628197223389