If you purchase the wrong size, we accept exchanges in case of size exchanges, wrong items shipped and manufacturing defects.
- Product exchanges only applied to products with manufactory defect.
- In case of manufacturing defect, you must provide photos as a proof. Please make sure all products are exactly as you received them with tag still attached, unworn and unwashed.
- All exchanges are subject to availability.
- Size exchange can only be made if the other size is still available in-stock. If the size is no longer in-stock, you can exchange it with another color in-stock. Or else, we will refund your purchase. Refund will be made in 3-5 working days.
- Size exchange is not applicable for all size products.
- You must make a request within 5 days after you have received the products. We will respond to your request as soon as we can, exchanges can only be made after you receive our response.
- You will then have 5 days starting from you receive our response to send it back, if we receive your package more than that, we have the right to cancel your product exchange.
- We will bear the delivery cost of exchange only if we shipped wrong items or size, and manufacturing defects.